Contact Us

We value feedback from every customer. Whether you have questions, suggestions, or partnership inquiries, please do not hesitate to reach out.

Customer Service

• Email: support@shop.com
• Phone: 400-123-4567
• Hours: Monday - Friday, 9:00 AM - 6:00 PM (excluding public holidays)
• WeChat: Shop_Official

Business Inquiries

• Partnerships: business@shop.com
• Marketing: marketing@shop.com
• Vendor Applications: vendor@shop.com

Our Address

15F, Tower A, SOHO Modern City, 88 Jianguo Road, Chaoyang District
Beijing, 100022, China

Social Media

• WeChat Official Account: Shop_Official
• Weibo: @Shop_Official
• Xiaohongshu: @Shop_Discoveries
• TikTok: @Shop_Official

FAQ

Before contacting us, you may want to check our FAQ page for quicker answers. If your question remains unresolved, feel free to reach out through any of the channels above — we will get back to you as soon as possible.

We are committed to responding to all inquiries within 24 hours. Thank you for your patience and support!